Andy Froggatt

Chief Implementation Advisor, HealthPathways Community
Master of Ceremonies, 2018 HealthPathways Conference

Andy has held a number of senior managerial positions across the health sector, from primary to secondary/tertiary care and within the non-government sector. His experience has given him a clear understanding of the challenges and opportunities faced by the system as a whole, but also as they apply to its component parts. It is these experiences that have driven a passion for finding practical methods to facilitate positive relationships and systems that can make a positive difference to patients, the community and the providers of services.

In his role as General Manager, Integration & Health Reform at Townsville Medicare Local (Australia) Andy established the business case for and oversaw the implementation of HealthPathways Townsville in partnership with the Townsville Hospital and Health Service. This work related closely to the clinical redesign processes occurring within the HHS, utilising Andy’s experience of leading such projects as he did previously as Chief Operating Officer for the Fraser Coast Health Service. 

Andy has also spent time in Canterbury getting to understand the many threads of their change programme. He can clearly and simply communicate all aspects of what the Canterbury Health System is doing, how they tie together, their likely impact, and which bits make sense to tackle first in other health jurisdictions. Andy now operates his own health consultancy, Froggatt Lane, focused on assisting systems and services to develop the environment where the appropriate relationships, processes and culture are created across providers to best position regions to achieve their goals of integrated care at the Whole of System level.

Andy is currently engaged by the Canterbury Health System to facilitate and project manage relationships with interested parties in the United Kingdom who are wanting to adopt the learnings from the successes of the Canterbury Health System and its Whole of System approach.

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Michael DiRienzo

Chief Executive, Hunter New England Local Health District 

Michael is responsible for all services across the Hunter New England health district, from small rural community health centres to major tertiary referral hospitals. With 17,000 staff and an expenditure budget in excess of $2 billion per annum, Hunter New England Health provides services to a community of more than 900,000 people across an area of 130,000 square kilometres. Following a career in finance, supply, and logistics in the manufacturing industry, Michael joined Health in 1999. He has since held various Executive Director positions throughout the Health Service.  

Michael is a Board Director of the Hunter Medical Research Institute (HMRI) and Hunter New England Central Coast Primary Health Network (HNECCPHN). As Chief Executive of Hunter New England Health, Michael has led the implementation of a range of initiatives that support staff to put patients at the centre of everything they do, provide patient-centred care and build a positive workplace culture.

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Richard Nankervis

Chief Executive, Hunter New England and Central Coast Primary Health Network 

Richard was appointed to the Chief Executive position of the Hunter New England and Central Coast Primary Health Network commencing 1 July 2015. 

Prior to this, Richard commenced in the CEO role at the Central Coast Division of General Practice in 2011, and led the organisation through its transition to a Medicare Local in 2012. He was an Executive Director on the Board of the Bridges After Hours subsidiary of the Medicare Local, and Chair of the NSW Medicare Locals CEOs group. 

Richard’s university training includes a Bachelor of Science at the University of Sydney, a Bachelor of Applied Science (Physiotherapy) at the University of Sydney, and a Master of Health Administration at the University of New South Wales. He is also a Graduate of the Company Directors Course at the Australian Institute of Company Directors.

Richard initially trained and worked as a physiotherapist, and worked in public and private settings. He was appointed the Area Physiotherapy Manager for Central Coast LHD in 2002, and subsequently covered a range of roles including Director of Allied Health, Director of Corporate Services, and Divisional Manager for Surgery, Anaesthetics and ICU.

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Dr Kelvin Kong

Associate Professor, University of Newcastle

Between surgical procedures and lectures in allied health at the University of Newcastle, Dr Kong participates in a project group at the Hunter Medical Research Institute carrying out research investigating Alloiococcus Otitidis, an organism found to be more prevalent in ear disease. Dr Kong’s research projects are part of a broader goal in changing community health outcomes.

As one of only three Indigenous surgeons in Australia, Dr Kong is passionate about addressing the disparity in health outcomes between Indigenous and non-Indigenous children. Each year, he spends a portion of his time working in, and for, remote Australian communities providing access to quality healthcare that would otherwise be limited or unavailable.

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Dr Kieran Holland

Clinical Lead - HealthPathways Platform, Streamliners

Kieran is responsible for the strategic direction of the HealthPathways platform. Following medical training, Kieran developed an interest in improving population health through the improvement of health systems. Before taking up his current role, he worked for six years with the Canterbury Initiative team that collaborated with Streamliners to develop HealthPathways. Kieran’s roles with the Canterbury Initiative included the design and implementation of a range of health system improvements including clinical pathways, wait list prioritisation processes, and electronic referral and triage tools. 

Kieran is excited by the potential of HealthPathways and the HealthPathways Community to improve quality, efficiency, and experience of care for whole populations, and the clinicians serving them. He feels fortunate to be collaborating with dedicated clinicians, managers, writers, and technologists who share a similar vision.

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Melissa O’Brien

Executive Director of Clinical Governance, Hunter New England Local Health District

Melissa is responsible for establishing, directing and managing the Local Health District (LHD) Clinical Governance function to promote and support patient safety and clinical excellence within health services and provide high-level expert advice to the Chief Executive on all clinical governance issues. 

Melissa holds a Master of Nursing (Clinical Leadership), a Postgraduate Diploma in Acute Care Nursing, a Graduate Certificate in Stomal Therapy Nursing, and completed the Clinical Practice Improvement Course in 2006. She is an Honorary Associate (Clinical Fellow), at the Faculty of Nursing, Midwifery and Health, University of Technology, Sydney. 

Melissa has worked in a variety of roles associated with quality, safety, and risk management for the past 11 years. She was previously employed as Manager, Quality Systems, Hunter New England LHD. Prior to this she was employed as Quality Manager, CPI at St Vincent’s Health Network, Sydney. In 2009 she was the Senior Policy Analyst - Clinical Risk, Quality and Safety (NSW Health) and worked on the Between the Flags and the Healthcare Associated Infections (HAIs) Programs. 

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Dr Michael Ardagh

Clinical Lead, Canterbury Hospital HealthPathways 

Mike is Professor of Emergency Medicine at the University of Otago, Christchurch, Specialist in Emergency Medicine, and Clinical Lead for Hospital HealthPathways at the Canterbury and West Coast District Health Board.

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