E1. All in a Day's Work: Nailing the Coordinator’s Core Tasks

Facilitator:

Download:

 

In this session we will look at some of the core duties and tasks of a coordinator and discuss the often hidden importance of them. By fully understanding the functions of some tasks, you will discover greater efficiencies in managing your pathway development programme and increasing GP engagement. We will cover:

  • Triaging – why do I have to read everything?
  • Record management – the value of meaningful stages
  • Pathway threads – why subject lines are important
  • Reporting – who needs what?
  • Partial updates – their hidden cost 
  • Under-utilised Dot functions - alerts, assigned for review status, my filters, progress note, pathway contacts  

Learning outcomes

At the end of this session you will be able to:

  • Explain role of the coordinator
  • Explain the role of your lead writer
  • Explain how you and your lead writer can work effectively together to support efficient pathway development
  • Appreciate why some everyday tasks have a hidden importance
  • Use some lesser known functions in Dot to your advantage
  • The role of a Coordinator within a HealthPathways team
  • The role of a Lead Writer in supporting your role

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E2. Integrating HealthPathways with eReferral Systems

Facilitator:

  • Karen HarrisonManager Integration and Partnerships, Hunter New England Local Health District

Presenters:

  • Brendan McDougal, South Western Sydney HealthPathways 
  • Rohan McKnight, Illawarra Shoalhaven HealthPathways 
  • Jaclyn Alison, eReferral Project Officer, HNECC PHN 
  • Catherine Turner, Auckland Regional HealthPathways

Downloads:

  • Slides (available soon)
  • Not video recorded

In this session, we will see a snapshot of a range of approaches HealthPathways regions are taking to integrate HealthPathways with eReferral systems. You will hear see presentations from four HealthPathways regions who have or are in the process of integrating HealthPathways with a local eReferral system. 

Each region will showcase their integration, outline the successes and failures they experienced, and highlight elements you could use when thinking about integrating HealthPathways with a local eReferral system. HealthPathways Community members interested in integrating HealthPathways with an eReferral system 

Each presenter will:

  • Provide a summary of the technical integration
  • Describe key implementation factors
  • Outline lessons learnt: what worked well and what didn’t work so well 
  • Highlight the elements that could be shared across the HealthPathways Community

Learning outcomes

By the end of this session you will be able to: 

  • Describe the challenges and opportunities of integrating HealthPathways with an eReferral system
  • Use a common set of elements to consider integrating your HealthPathways website with a local eReferral system 

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E3. An Interdisciplinary Approach to Renal Supportive Care

Facilitator:

  • Nina Vogel, Palliative Care Medicine Specialist 
  • Troy Arnold, Renal Supportive Care Team and Hepatology, Hunter New England Local Health District
  • Kayla Szymanski, CNC, Renal Supportive Care Team, John Hunter Hospital
  • Susan Heaney, Renal Supportive Care Dietitian, John Hunter Hospital

Download:

  • Slides (available soon)
  • Not video recorded

Renal Supportive Care (RSC) in Hunter New England involves an interdisciplinary approach that integrates the skills of renal medicine and palliative care to help patients with chronic kidney disease (CKD) and end stage kidney disease (ESKD) to live as well as possible by better managing their symptoms and supporting them in living with advanced disease. It is a programme that is embedded in usual renal care, and also encompasses advance care planning and end-of-life care. 

In this session we will share the experiences of the Renal Supportive Care (RSC) team and how this model transformed care for their patients and their team. The new pathway for this model will be available on the Hunter New England HealthPathways site.

Learning outcomes

At the end of this session you will be able to: 

  • Identify the elements of a successful nurse-led model 
  • Define the scope of  interdisciplinary team care 
  • Consider the referral and case conference opportunities in HealthPathways for chronic disease 
  • Evaluate opportunities for palliative care interface in your health service 

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E4. From the Coordinator’s Desk: What works, What doesn’t

Facilitator:

Downloads:

HealthPathways coordinators are central hub for their HealthPathways programme, often juggling a wide range of priorities and demands. 

In this session we will consider the results from pre-conference survey asking:

  • What is the most significant thing that makes you successful in your job? 
  • What is your biggest challenge? 
  • What was the hardest thing to learn?  
  • If you had the resources, what would you do differently? 
  • What do you wish Dot could do that would help in your day to day work? 
  • What would be the benefit to you for being in a regional group?

We will explore common challenges, strategies for success, and ways HealthPathways teams could leverage collaboration within their team and with neighbouring HealthPathways teams, to create efficiencies in their pathway localisation programme.

Learning outcomes

At the end of this session you will be able to:

  • Compare your challenges with other coordinators 
  • Compare your successes with other coordinators 
  • Identify effective solutions to common problems you’re dealing with
  • Learn new strategies that will help to make your role successful
  • Forge relationships with other coordinators for future collaboration or support 

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