Melissa Taylor

HealthPathways Writing Team Manager, Streamliners 

Melissa joined Streamliners as a content writer for HealthPathways in early 2011 and has led the HealthPathways Writing Team since 2015. Her background includes management and technical writing roles in primary and community care, and extensive experience producing training materials, work process protocols, and content for the web. Melissa has a Bachelor of Arts degree from Canterbury University, and has been a student of the Graduate Diploma in Information Design.

Sessions:

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Karen Harrison

Manager, Integration and Partnerships, Hunter New England Local Health District

After completing her studies at the University of Tasmania, Karen worked in the private sector in the ACT. In 1998, Karen commenced her work with the area health service and has worked as a social worker in mental health, acute and community health. Karen took a break from direct clinical work to support the introduction of two clinical information systems, AHMIS and CHIME. Enjoying the work supporting staff, Karen has continued working on health care and system improvement projects and has worked with professions, patients and carers from aged care, emergency, acute care, hospital in the home, mental health, and community and primary care.

Session:

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Troy Arnold

Social Worker, Renal Supportive Care, John Hunter Hospital, HNELHD, and Renal Supportive Care Team

Troy has worked as hospital Social Worker in Bulli, Tamworth and John Hunter Hospital hospitals in NSW. His experience includes critical care, general medicine, inpatient ward Social Work and outpatient clinics. Within renal has worked on the inpatient ward, satellite dialysis units and supportive care for the last 10 years. Troy is currently a member of the Renal supportive Care Team and hepatology at Hunter New England Local Health District. He has a particular interest in End of Life care communication and planning.

Session:

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Kayla Szymanski

Clinical Nurse Consultant (CNS), Renal Supportive Care Team, John Hunter Hospital, HNELHD

Kayla Szymanski has worked as a renal nurse in John Hunter Hospital and satellite dialysis units. Her previous roles have included 5 years CNS in haemodialysis and 2 years Acting Clinical Nurse Unit Manager of a satellite dialysis unit. Kayla is currently the CNC of the Renal Supportive Care team at John Hunter Hospital. She has a particular interest in promoting early referral to palliative services for people with life-limiting illnesses and improving community awareness of the benefits of palliative care for improving quality of life.

Session:

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Susan Heaney

Dietitian, Renal Supportive Care Team, John Hunter Hospital, HNELHD

Susan is a dietitian who has worked in both the public and private sectors and across a variety of case loads in both the inpatient and outpatient settings. Susan is the Renal Supportive Care Dietitian for the John Hunter Hospital, a role that includes both a clinical, education and support focus. Susan also works in student education and research. Her particular interests are in the identification and management of malnutrition.

Session:

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Regional Group Manager (Writing Team)

Throughout the conference you will have an opportunity to meet the regional group manager who leads your Streamliners writing team.

 

Susan Grey

Regional Group Manager (VIC & TAS) / Content Developer, Streamliners

Susan joined Streamliners with a background in marketing, communications, and public relations. She enjoys producing easy to follow guidelines for health professionals.

Susan has a Graduate Diploma in Information Design and is passionate about content accessibility and usability.

 

 

Rob Grover

Regional Group Manager (New Zealand) / Content Developer, Streamliners

Rob joined Streamliners after completing the Graduate Diploma of Information Design at CPIT. During his studies he developed a particular interest in the principles of user-centred design. This led to an internship opportunity with the SCIRT Learning Legacy project where he conducted research to define the needs of the Learning Legacy users. 

Before studying the GDID, Rob’s career involved a combination of performing, teaching, and composing music.

 

Anja Hüskens

Regional Group Manager  (United Kingdom) / Content Developer, Streamliners

Anja joined Streamliners with an extensive background in translation, education, and health, and wants to make information accessible in a practical and enjoyable way. She holds a Bachelor of Arts in Translation, a Graduate Diploma of Teaching (Primary), and a Graduate Diploma in Information Design. After exploring New Zealand and indeed the world under water, Anja nowadays prefers dry land and is trying to get a permaculture garden going, admittedly with varied success but taking enormous delight in the process.

 

Mary Quinn

Regional Group Manager (NT, SA, WA) / Content Developer, Streamliners

Mary joined Streamliners after a varied background in technical writing, café managing, translation coordination, freelance trumpeting, content coordination, stable handing and web publishing (among others). She has spent about 10 years living and working overseas in the Republic of Ireland, Scotland, Northern Ireland, and Wales; and no longer drinks tea, having overdosed on it in Ireland. Mary has a Bachelor of Music with Honours in performance trumpet and a Bachelor of Arts in Latin from Victoria University Wellington, and a plan for world domination through ingeniously written English.

 

Emma Reynolds

Regional Group Manager (Canterbury and West Coast) / Content Developer, Streamliners

Emma joined Streamliners with a background in tertiary education, where she spent 15 years in teaching and research roles in New Zealand, France, and New Caledonia. Emma’s Bachelor’s degree in Physiology and Biochemistry (from an earlier life) is finally coming in handy. She also has an Honours degree in French and Translation, a Doctorate in French, and is an internship away from completing the Graduate Diploma of Information Design at CPIT.

 

 

Jenna Stace

Regional Group Manager (NSW) / Content Developer, Streamliners

Jenna joined Streamliners with a background in human resources, recruitment, and health education, and holds a Bachelor of Arts with Honours from the University of Canterbury and a Graduate Diploma in Information Design from CPIT.  She is the regional group manager for the NSW region and supports the lead writers working with the regions, as well as being involved in troubleshooting, training, and mentoring team members, and provides one on one support to coordinators and clinical editors.

 

 

Rebecca Wallace

Regional Group Manager (QLD) / Content Developer, Streamliners

Rebecca joined Streamliners after a nine year stint in various roles within the insurance industry, including training, instructional design, and technical writing. She has a Bachelor of Arts in History from the University of Otago which she dusts off when the opportunity arises and one day hopes to write a novel.