The South Tyneside HealthPathways team undertook its first annual user survey in late 2023 to understand more about the use of HealthPathways within the South Tyneside region and the benefits it provides. The survey was undertaken via a simple online survey and yielded positive very results, with 97% of respondents saying that use HealthPathways at least once a week, and almost half saying that they use it daily. Clinicians also reported that HealthPathways make them for more confident assessing and managing the patient in front of them, identifying and accessing services, and understanding and following local referral processes.

Link to results dashboard.

HealthPathways was initially adopted by the Mid North Coast LHD and Healthy North Coast (HNC) in 2013, followed by Northern NSW LHD in 2014. HNC was interested in exploring the overall value of the program and investigating the hypothesis that HealthPathways contributes to the Quadruple Aim by providing a process for improved collaboration between different parts of the health system. The evaluation demonstrated that HealthPathways is viewed as a trusted and reliable source of local clinical information, and has improved clinicians experience of providing care. The program has also contributed to improvements in local models of care, and system changes in the region, and has an important role in fostering collaboration and communication between healthcare providers.

Link to publication record.

The HealthPathways Programme in Dartford, Gravesham and Swanley Healthcare Partnership (DGS HCP) commenced in 2022. An Evaluation Framework has been developed with the input of key stakeholder groups.
The evaluation process has been based on the approach provided by the K&M Population Health Management team.

Link to evaluation plan.

A controlled, before-after intervention study of the uptake of evidence-based non-drug interventions (HANDI) by General Practitioners provided via the already established HealthPathways platform.

Link to the publication record.